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Our story

People first. Always.

We started Umma Care around a simple idea. Good support is skilled, it protects your dignity, and it follows your goals and your choices. Not ours.

Who we are

A Melbourne provider that knows its community

Umma Care is a registered NDIS provider working across Greater Melbourne. We come from the communities we support, so we understand the everyday details that matter, from language to routine to family.

We work with people of every background, faith and ability. In practice that means we listen first, we turn up when we say we will, and we treat you the way we would want our own family looked after.

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Umma Care

Our mission

To help people living with disability live the life they want, backed by support that is dependable, kind and shaped around them.

"Your goals, your plan, your choice. We are here to help you get there."
What we stand for

Our values

What guides the way we plan, the way we work a shift, and the way we talk with you.

Compassion

We lead with kindness. We take the time to understand what life looks like for you.

Integrity

We do what we say we will. If something changes, you hear it from us early and honestly.

Respect for culture

Your language, faith, food and traditions belong in your support. We build around them, not over them.

Reliability

Support that shows up on time, and familiar faces who get to know you and stay.

Independence

We help you build skills and confidence, so you can do more of what you want on your own terms.

Quality & safety

We hold ourselves to a high standard, with clear checks in place to keep you safe.

Let's start the conversation

Tell us about yourself and what you are looking for. Send us a message and someone from our team will get back to you within one business day.