Umma Care — Support Services
hello@ummacare.com.au Make a referral

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We'd love to hear from you

Let's find the right support

Participant, family member, support coordinator or health professional, you are all welcome here. Say hello and our friendly team will get back to you within one business day. No pressure, just a real person ready to help.

Get in touch

Ways to reach us

Prefer to get in touch directly? Here's how to find us. We warmly welcome plan-managed, self-managed and NDIA-managed participants.

hello@ummacare.com.auEmail us anytime
Western & Greater Melbourne, VICOur service region
@ummacare_supservicesFollow us on Instagram
7 days a weekAvailable when you need us
Plan-managed Self-managed NDIA-managed

Areas we service

Mobile support across Western & Greater Melbourne.

Werribee Point Cook Tarneit Hoppers Crossing Melton Sunshine + more

Send a referral or enquiry

Share a little about you and we'll take care of the rest. There are no wrong answers here. Fields marked are required.

Thank you for reaching out. Your email is opening now, so just press send and a friendly member of our team will be in touch within one business day.

Your rights

Feedback, complaints & privacy

We're committed to safe, quality supports. Your voice matters to us. Your feedback helps us do better, and speaking up will never affect the support you receive.

Feedback & complaints

Kind words, ideas and concerns are all welcome. Email hello@ummacare.com.au or use the form above. We'll listen, acknowledge what you've shared, and work with you to put things right, confidentially and with respect.

If you'd rather, you can also raise a concern with the independent NDIS Quality and Safeguards Commission on 1800 035 544 or at ndiscommission.gov.au.

Privacy

Your privacy is safe with us. Anything personal you share is handled in line with the Australian Privacy Principles and used only to respond to you and deliver your supports.

We never sell your information, and we won't share it with anyone without your consent, except where the law requires it. To ask about the information we hold, just email hello@ummacare.com.au.